the solution to speed up orders delivery and reduce errors in QSR restaurants
Quick Service Restaurants (QSR) need high performing solutions that enable them to take up the challenge of delivering orders quickly with no error, even at peak times.
Today, more than 10% of orders delivered in QSR restaurants contain errors. This is a main issue for customer satisfaction and loyalty, and especially critical in drive-thru and home delivery operations.
HOW DOES IT WORK ?
Staff members are equipped with our mobile system (smartphone & headset):
- orders in preparation are displayed on monitors
- when staff members pick up a product and put it in a bag they say the name of the product
- the order preparation progress is immediately updated on the monitor and remaining products to be prepared are easily visible
- when a bag is ready, staff members say "print ticket": a ticket detailing the bag content is printed
A COMPLETE TOOL FOR ORDER PROCESSING MANAGEMENT
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